Support for Families

The Winnicott Foundation aims to support families through the difficult days, weeks and months in a neonatal unit, and afterwards. Support is available to families with a baby in the Winnicott Baby Unit or Queen Charlotte’s Neonatal Unit, and after they have left.

Travel and Accommodation costs:
If your baby/babies have been transferred from another hospital, or you are experiencing financial difficulties, we may be able to help you with travel costs or in some cases short-term hotel accommodation.

Books and Information:
The Winnicott Foundation buys books and DVDs for parents to borrow. These are in the parent room, by the seating area in reception and available from the developmental care team.

Parent Rooms:
Each unit has parent bedrooms and sitting rooms

Breastfeeding support:
All mothers expressing their milk should receive a free hand breast pump for use at home, provided by the Winnicott Foundation.

Welcome bags:
New families will receive a Welcome Bag from the Winnicott Foundation – a cool bag containing a toy for baby and a little book, pen, ice packs and information on the charity.

Support group:
A parent support group is held each week at each unit. Speak to your baby's nurse for details.

Links to websites that you may find helpful:
Imperial College Healthcare NHS Trust website, incorporating Queen Charlotte’s and St Mary’s Hospitals

Registering a birth

St Mary’s:

Queen Charlotte’s:

Information and Support
The website for the North West London neonatal network
The national newborn baby charity providing a parent support helpline and other support services (includes a fuller list of useful organisations)

Links to support organisations and helpful infomation
NHS Direct  information on local GPs, dentists and other health services, including in different languages
Transport for London
To keep little ones busy!
Advisory service provided by the Citizens Advice Bureaux; offers information in a number of different languages
Support for families with a disabled child
Newborn Individualised Developmental Care and Assessment Programme
Association of breastfeeding mothers
La Leche League breastfeeding support
National Childbirth Trust  parenting support and information
Breastfeeding support
Cleft Lip and Palate Association
Twins and Multiple Births Association (including local support groups)
Support and information for parents with excessively crying or sleepless babies
American parenting website with information on neonatal care

Clothing and Nursery Equipment
Clothing for babies up to 3.5kgs
Specialises in innovative baby carriers
Department of Transport child car seat news
Ideas for what you may need when going home
Breastfeeding and expressing accessories including bras, pillows and equipment for special needs
Nursery equipment and baby items
Leading eco-friendly baby and children's brand
Baby clothes and nursery equipment
Nursery equipment and baby items